Telecel Ghana’s 8-year ‘Super Care’ journey of inclusion and accessibility

For eight years, Telecel Ghana has prioritized inclusive customer support through its Super Care initiative, launched in 2016.

During CARE Month in October, the company, in collaboration with the Ghana National Association of the Deaf, showcased the integration of Super Care services into the Telecel Play app, providing tailored airtime and data packages for the Deaf community.

The initiative features sign language-trained agents and video-call capabilities for seamless support. Telecel emphasizes its commitment to accessibility, ensuring that no customer is left behind, with daily support available from 7 am to 8 pm.