How To Proceed If Your Ghana Card Is Linked To Unknown Sim Cards

Numerous Ghanaians have complained on social media about the numerous and unidentified sim cards linked to their Ghana Cards.

On Monday, May 1, 2023, the National Communications Authority launched a website that allows Ghanaians to view the number of sim cards connected to their Ghana Cards. Consequently, some Ghanaians have revealed that unauthorized sim card numbers have been associated with their Ghana Cards.

In today's article, we will discuss what to do if you have been affected by these problems.

Visit any office of your telecommunications network if your Ghana Card is associated with sim cards other than your own. Simply visit any MTN office in Ghana with your Ghana Card if you are an MTN customer. You will be resolved in less than thirty minutes.

Checking the Number of SIM Cards Linked to Your Ghana Card That Was Activated Today. Checks from the provided short code indicate that the system has been activated, and you can verify the numbers associated with your Ghana card from anywhere using your mobile phone.

The NCA has initiated a process to assist registered Ghana Card owners identify and verify the SIM Numbers Connected To Ghana Card in response to reports that some Ghanaians have discovered that additional SIMs have been registered under their name without their knowledge.

There are two methods to investigate this. These are the utilization of the Short Code and the Visitation and Request for Information on your Ghana Card.

When will the Short Code for verifying Ghana Card-Linked SIM Numbers become active?
According to publicly available information, subscribers can access the results via the Short Code beginning on May 1, 2023.

HOW DO I COUNT THE SIM CARDS CONNECTED TO MY GHANA CARD?

Step 1: Enter the abbreviated code *402*1#

Step 2: Select Option 1 – SIMS CHECK

Step 3 requires you to input your Ghana CARD ID (including the GHA).

Step 4: Enter your birthdate

Date of birth should be entered in the format DD/MM/YYYY, such as 14121990, which is the 14th of December 1990. Do not enter oe in this manner 12/12/1990/12-12-1990

Wait until your Numbers are revealed.

When the system is under stress and many people are attempting to access it, you may receive a message such as (System Error. Please try once more.)

If (System Error Occurred.) then (System Error Occurred. If (Please try again.) is returned, you should attempt again after a few minutes.