Internal research is encouraged by CWSA to increase growth and profitability.

As part of a larger strategy to turn around the Agency's fortunes, the Community Water and Sanitation Agency (CWSA) is actively pushing strong internal research into innovation, technology, water safety, operational efficiency, and revenue mobilisation.

In an interview with the Ghana News Agency, Dr. Worlanyo Kwadjo Siabi (MV), the Chief Executive Officer of CWSA, stated that research and its application had become essential for effectively addressing societal issues.

In order to promote the development of technical papers and innovative ideas that may be nurtured and ultimately implemented for the growth and profitability of CWSA and the Water, Sanitation, and Hygiene (WASH) Sub-sector in general, the Management is encouraging staff members to do so.

Dr. Worlanyo and a management team were in the Western Region on a working visit in order to monitor operations, assess efficiency, and motivate personnel to carry out their duties in accordance with the goals of the WASH Sub-sector Reforms.

With around 10% of water infrastructure administered under community control providing basic services, the CWSA now manages 177 water systems across the nation. This policy was authorised by Cabinet to encourage the enhancement of WASH services.

Mr. George Asmah, a Technician Engineer with the Agency, has so far conducted research into the design of a chlorine doser for the Western Region that, once operational, will help determine an exact measurement of chlorine in water treatment operations.

By doing this, the health hazards related to dose errors during water treatment will be reduced.
Technical Assistant Mr. Samuel Boateng also created better ways to clean manual cold-water metres.

When he briefed the management on the water demand and supply in the communities, Mr. Solomon Debrah, an Extension Services Specialist with CWSA, stated that they were putting measures in place to improve service delivery.

Dr. Worlanyo said that it took him years of dedication to develop a method that eliminates iron and manganese from water in less than a minute, and he concluded by saying, "The future is bright for the Agency."

The Agency has four software packages that were created by its own experts after extensive investigation.

He thanked the workforce for their unwavering support of the reformative agenda and stated that the goal was to collect everyone's ideas, combine them, and develop innovations from the new findings to improve the delivery of water services to communities and customers.

The Extension Services Coordinator, Mrs. Theodora Adomako Adjei, asked the personnel to uphold the Agency's spirit by upholding high moral and ethical standards both within the workplace and with the clients they serviced.

She said that money leakage was hindering CWSA's expansion and suggested that thievery and indolence be avoided for the benefit of everyone.

"Let's work to create more resources to meet the Agency's needs."
The Western Regional Director of CWSA, Engineer Henry Franklin Asangbah, expressed his gratitude to the CEO and his team for visiting the Region to interact, get suggestions, and assist in addressing new difficulties.

In the Tarkwa Municipal Area, two new water projects for the Region were nearly finished at Asankragua and Wassa Dunkwa.